ZAM

Growth Specialist at ZAM

Own the full client-growth lifecycle, from finding a business that could benefit from ZAM through to delivering the project and growing the account. Remote — United States, Canada, Spain, Philippines & International. 5% closing commission + 2% retention residual + a country-specific base after your first closed deal.

About the role

We are looking for a Growth Specialist to take ownership of the full client-growth lifecycle. This is not a traditional lead-generation role. You will be responsible for helping ZAM grow from the top of the funnel all the way through the successful delivery and expansion of client relationships. You will identify businesses that could benefit from ZAM, start conversations with decision-makers, develop those relationships, sell ZAM’s services, close deals, and then help manage those projects from beginning to end. You will have significant ownership over the client relationship and will be expected to operate with a high degree of initiative, professionalism, organization, and commercial judgment.

  • Company: ZAM
  • Position type: Independent Contractor
  • Location: Remote — United States, Canada, Spain, Philippines & International
  • Compensation: 5% closing commission + 2% retention residual + country-specific base after first closed deal

Scope of work

  • Marketing and lead generation: Research target markets and industries, identify ideal customer profiles, find companies and decision-makers who may benefit from ZAM, build prospect lists, research competitors and market opportunities, identify new markets and verticals. Develop outbound campaigns and outreach strategies, conduct business development, network with potential clients and partners, develop referral opportunities, develop messaging and positioning, experiment with new growth channels.
  • Sales and business development: Respond to inbound opportunities, conduct prospect discovery, understand the prospect's business and goals, identify operational problems and opportunities, determine whether ZAM is a good fit. Present ZAM's services and conduct sales calls, prepare proposals and follow up, manage the sales pipeline, handle objections, negotiate within approved parameters, move opportunities toward a decision.
  • Closing deals: Understand client pain points and connect them to ZAM's capabilities. Build trust with decision-makers, manage objections, follow up consistently. Help prospects make informed purchasing decisions and take ownership of getting deals across the finish line. You will not be expected to make unauthorized commitments on behalf of ZAM.
  • Client onboarding: Confirm client objectives, project scope and deliverables. Organize kickoff meetings and introduce the appropriate ZAM team members. Establish project communication, milestones and timelines, and ensure expectations align with the signed agreement.
  • End-to-end project management: Build project plans and define milestones, coordinate internal team members and contractors, manage timelines, track deliverables and scope, coordinate change requests. Manage client communication and expectations, identify risks, escalate major issues promptly, maintain documentation, coordinate final delivery and follow-up. You don't need to personally perform every technical task; your job is to make sure the right people are doing the right work and the client receives the outcome they were promised.
  • Client relationships and account growth: Maintain regular communication, understand client priorities, monitor satisfaction, identify problems early, support renewals and generate referrals. Grow accounts through additional projects, automation and AI implementation, operational improvements, new systems, retainers and additional ZAM capabilities.
  • CRM and pipeline management: Keep accurate records of opportunities and client relationships. If it isn't documented, we can't manage it.

What success looks like

Success in this role is measured by the ability to create and grow profitable client relationships for ZAM.

  • Growth — undefined
  • Sales — undefined
  • Client success — undefined
  • Project management — undefined

Who we're looking for

We are looking for someone who is organized, proactive, adaptable, and capable of handling multiple responsibilities with initiative and sound judgment.

  • Initiative, accountability, and willingness to learn
  • Able to work with limited supervision
  • Persistence in following up with prospects and clients
  • Ability to remain professional when facing rejection
  • Adaptability in a startup and operations environment
  • Problem-solving, sound judgment, and ability to receive and apply feedback

Required skills and experience

We value demonstrated ability over credentials. Relevant experience may include:

  • Sales and business development: B2B sales, business development, account management, SaaS or professional services sales, strategic partnerships
  • Marketing and growth: growth marketing, agency experience, consulting, client success, entrepreneurship
  • Operations and management: project management, operations consulting, managing multiple projects, CRM systems, remote collaboration

Nice to have

Experience selling professional services, consulting, technology, automation, AI, SaaS or business solutions is particularly valuable. You don't need to be an expert in every area. Most importantly, you should be able to understand a business problem and communicate why a solution is valuable.

  • AI and automation: no-code/low-code tools, workflow design, process mapping, sales automation
  • Business operations: process optimization, operations consulting, revenue operations
  • Technology and SaaS: CRM systems, digital marketing, project management platforms

Compensation

This is a performance-oriented independent contractor position. The compensation structure is designed so that strong performers can significantly increase their earnings. Commission is payable on collected cash only.

  • 5% closing commission: You receive 5% commission on qualifying revenue from deals you originate and close, subject to ZAM's commission terms. Commission is earned on collected cash only.
  • 2% retention residual: You receive a 2% recurring commission on qualifying recurring revenue from the clients you bring in and keep, for as long as those terms apply — so the accounts you look after keep paying you.
  • Country-specific base compensation: After your first qualifying closed deal, you become eligible for a country-specific base compensation amount, documented in your individual offer and Country Addendum.

Work arrangement

  • Engagement: Independent Contractor
  • Location: Remote
  • Geographies: United States, Canada, Spain, the Philippines, and other approved jurisdictions
  • Schedule: Flexible and results-oriented, subject to client and project requirements
  • Reporting: Works with ZAM leadership and relevant team members

What we offer

  • A clear growth trajectory, with promotion into lead managerial positions
  • Paid training to help you succeed in the role and develop your capabilities
  • The opportunity to help build a team from the ground up in a growing startup environment
  • The full Growth Specialist function, giving you hands-on exposure across operations, client coordination, business development, sales, marketing and project management
  • First-hand experience building initiatives rather than simply maintaining existing processes
  • The opportunity to build and improve systems and processes from scratch
  • Direct exposure to and collaboration with the founder
  • A remote-first and flexible working environment

What makes this role different

Most companies separate these responsibilities across multiple roles. At ZAM, the Growth Specialist owns a much larger portion of the client journey, from generating the opportunity through to successful delivery and expansion.

How to apply

If you have measurable results, include them — revenue generated, deals closed, average deal size, targets achieved, clients acquired, growth percentages, projects managed, client retention, partnerships generated. We care more about what you've actually accomplished than what your previous job title was.

  • Your resume or LinkedIn profile
  • A brief introduction
  • Examples of deals or business you have personally generated or closed
  • Your experience with project or client management
  • The country and city from which you will primarily work
  • Your preferred contact information