Growth Specialist

Own the full client-growth lifecycle, from finding a business that could benefit from ZAM through to delivering the project and growing the account.

Marketing and lead generation: Research target markets and industries, identify ideal customer profiles, find companies and decision-makers who may benefit from ZAM, build prospect lists, research competitors and market opportunities, identify new markets and verticals. Develop outbound campaigns and outreach strategies, conduct business development, network with potential clients and partners, develop referral opportunities, develop messaging and positioning, experiment with new growth channels.

Sales and business development: Respond to inbound opportunities, conduct prospect discovery, understand the prospect's business and goals, identify operational problems and opportunities, determine whether ZAM is a good fit. Present ZAM's services and conduct sales calls, prepare proposals and follow up, manage the sales pipeline, handle objections, negotiate within approved parameters, move opportunities toward a decision.

Closing deals: Understand client pain points and connect them to ZAM's capabilities. Build trust with decision-makers, manage objections, follow up consistently. Help prospects make informed purchasing decisions and take ownership of getting deals across the finish line. You will not be expected to make unauthorized commitments on behalf of ZAM.

Client onboarding: Confirm client objectives, project scope and deliverables. Organize kickoff meetings and introduce the appropriate ZAM team members. Establish project communication, milestones and timelines, and ensure expectations align with the signed agreement.

End-to-end project management: Build project plans and define milestones, coordinate internal team members and contractors, manage timelines, track deliverables and scope, coordinate change requests. Manage client communication and expectations, identify risks, escalate major issues promptly, maintain documentation, coordinate final delivery and follow-up. You don't need to personally perform every technical task; your job is to make sure the right people are doing the right work and the client receives the outcome they were promised.

Client relationships and account growth: Maintain regular communication, understand client priorities, monitor satisfaction, identify problems early, support renewals and generate referrals. Grow accounts through additional projects, automation and AI implementation, operational improvements, new systems, retainers and additional ZAM capabilities.

CRM and pipeline management: Keep accurate records of opportunities and client relationships. If it isn't documented, we can't manage it.

This is a performance-oriented independent contractor position. The compensation structure is designed so that strong performers can significantly increase their earnings. Commission is payable on collected cash only.

5% closing commission. You receive 5% commission on qualifying revenue from deals you originate and close, subject to ZAM's commission terms. Commission is earned on collected cash only.

2% retention residual. You receive a 2% recurring commission on qualifying recurring revenue from the clients you bring in and keep, for as long as those terms apply — so the accounts you look after keep paying you.

Country-specific base compensation. After your first qualifying closed deal, you become eligible for a country-specific base compensation amount, documented in your individual offer and Country Addendum.

The pay range shown is the country-specific base after your first closed deal plus an on-target estimate of commission; it is not a guarantee.

ZAM is committed to providing a professional environment based on merit, capability, integrity and performance. We welcome qualified candidates from different backgrounds and locations, subject to applicable legal and contractor requirements in the jurisdiction from which they provide services.